Customer Service.
If you have questions about your fitness membership we encourage you to please contact your local studio or visit our FAQ or Mobile FAQ.
Thank you for your patience as it may longer than usual to connect with us due to increased member outreach.
Frequently Asked Questions
Orangetheory is a 1 hour, full body workout, focused on training endurance, strength and/or power. We use Heart Rate Based Interval Training, which burns more calories post workout than a traditional exercise. When wearing our Heart Rate monitors, your real time results are displayed on large screens throughout the studio. Intensity is based on your individual Heart Rate zones, making the workout effective for all fitness levels. To top it off, our fitness coaches to lead the workout to prevent you from over or under training.
Of course. Orangetheory is geared toward ALL levels of fitness and everyone is free and encouraged to go at their own pace. We recommend trying a free* introductory workout, then discussing any thoughts or questions you may have regarding your fitness goals, with your coach.
Our rates and fees vary based on studio, but your first workout is FREE* at most of our studios. Contact your local studio to discuss pricing when you redeem your free workout.
To reach a specific Orangetheory Fitness studio, please visit the studio finder page for your local studio's contact details.
Contact our media team for more information.
For the fastest results, please reach out directly to your independently owned and operated Orangetheory studio (a listing of all Orangetheory studios can be found here).
Call the studio or stop by the front desk to speak with the studio manager if you have questions about your account.
